Customer Support
Hey, Your health is our priority, How can we help you?
Order Related
Phone: +353 01 6991 399
Order Related
Email: sales@bionutrica.uk
Support
Monday - Friday ( 10am to 7pm)
General FAQ's
When Will My Order Be Shipped?
All of our orders are shipped within 1 working day upon receiving your order confirmation.
How can I Track the Status of my Order?
You will receive a tracking link once your order has been dispatched.
You can easily track the status of your order by visiting this link and entering the relevant details.
How can I Contact Customer Service?
Fill the form below to contact us, chat or e-mail us at sales@bionutrica.uk
Where Are Your Products Made?
We believe in local production and manufacturing, utilising only state-of-the-art facilities which are certified and regulated. We follow GMP and ISO quality standards for all of our products.
Do You Offer a Money Back Guarantee?
We’re one of the few companies in the UK that offer a 15 day money back guarantee.
If you’re not satisfied with your purchase, you can request a refund within 15 days of receiving your first order. We’ll refund the full product cost, excluding shipping and any associated fees. Please note, there’s a cancellation/refund charge of £3.5 per order.
What is your Return / Refund Policy?
For more information on return and refund related queries, please visit our Return and Refund Policy page.
What Are You Doing To Be More Sustainable?
We use 100% biodegradable packaging and our packaging has a 75% lower carbon footprint than regular plastic. In addition all of our bottles are compostable. However, we’re not stopping there and we are actively investing in R&D to slim down our carbon footprint and environmental impact.
Why Should I Trust Bionutrica With My Health?
Bionutrica, composed of nutritionists, researchers, and health experts, is dedicated to providing natural, transparent, and reliable nutrition. We have served hundreds of thousands of satisfied customers, embodying our commitment to optimal health and well-being.